Covid 19 Updates
We are very excited to be opening our boutiques from the 16th June!
In order to comply with the government's “COVID safe business” guidance, there will be some changes to how we run appointments.
Please read the following information carefully and let us know before your appointment if you have any questions regarding how your appointment will operate.
What you need to know
Your appointment will be one hour in duration. Before arriving, please use our website to browse our dresses, it is important to use the Filter on the website to view dresses at the boutique you have chosen to visit. Upon arrival, you will be asked to choose 4 dresses to try, with the option of adding one more during the appointment.
During this period, we are limiting brides to bringing just one guest with them to their appointment. Please do not bring babies or children. Where possible, please bring someone from your household who can help you into the dresses. If you are not happy with our staff assisting you, please let us know on arrival.
Please ensure you arrive promptly, but not early, for your appointment as we are limiting the number of people in the boutique at any one time. You will be kindly asked to wait outside until it is your appointment time.
For the safety of our customers and staff, we will be providing gloves and masks for you to wear throughout your appointment. We will be limiting contact between staff and customers as much as possible and maintaining social distancing where possible. Hand-washing facilities and hand sanitiser will be available at all times.
Between all appointments, all surfaces in the boutiques will be cleaned thoroughly and dresses steam-cleaned.
Sadly, throughout this time, we cannot offer drinks for our customers. You are welcome to bring your own refreshments and glasses with you if you would like to.
We ask that you also bring a pair of shoes with you, as the heels we usually offer during appointments will not be available.
Please bear with us over this unusual time. While it’s not business as usual just yet, we hope that coming to Rock the Frock will still be a joyous experience and we can’t wait to be back!
Thank you to everyone for supporting us through this crazy period! See you soon! ⚡️ ❤️
Book an appointment at RTF Cheshire or RTF Essex HERE